SHIPPING & DELIVERY
All orders are processed asap, typically within 1 to 2 business days.
Items are all sent via Australia Post. Earrings are sent in envelopes or small boxes which can be posted with stamps. In order to do this, your earrings will be taken off their cards for safer shipping. Stamps do not have tracking. If you would like tracking or express shipping, please select it from the check out page on the Etsy or Ebay shop. Express parcels will be sent in boxes or express satchels within Australia.
Regular shipping takes about 6 business days for delivery within Australia and Express is 1 day to major cities - longer to rural areas.
Free shipping applies to orders in Australia only, sorry for the inconvenience to international customers.
International orders have 3 options: Economy with no tracking, Standard with tracking or Express. Economy and Standard take roughly 10 business days and Express takes about 5 days to major cities, longer to rural areas. Unfortunately, we can not be responsible for any delays at customs or delays in delivery, however if there is a problem, please let us know and we will try our best to help you out.
Please select the option which best suits you.
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Please contact me if you have any problems with your order.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
TRACKING YOUR ORDER
Items sent within Australia are all sent via Australia Post. To keep costs down, earrings are sent in small boxes which can be posted with stamps. In order to do this, your earrings will be taken off their cards for safer shipping. Stamps do not have tracking. If you would like tracking, please contact us.
Items sent express postage will be shipped in boxes or satchels. Express postage does have tracking.
Pick up from the Daylesford Market is also an option in Victoria.
For tracking on international orders, please select the Standard or Express shipping option. Economy shipping does not have tracking.
100% SECURE ORDERING
We use secure payment options so that your privacy and details are protected. If you would prefer to use a payment option which is not listed, please contact us.
I will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)
We do not pass your details on to anyone else or any other company.